ChosenAuto ("ChosenAuto," "we," "us," or "our") respects your privacy. This Privacy Policy describes how information may be collected, used, disclosed, and protected when you use the ChosenAuto website and its features.
ChosenAuto is an independent automotive marketplace that helps shoppers discover vehicles and connect with participating dealerships.
1. Information You Provide
Depending on how you use ChosenAuto, you may provide information such as:
- Name
- Email address
- Phone number
- ZIP code
- Vehicle interests
- Vehicle-shopping preferences
- Approximate budget or down-payment information when voluntarily provided
- Trade-in interest
- Financing interest
- Find My Car request information
- Messages submitted through the Contact form
- Dealer Partnership inquiry information
- Other information you choose to include in a message or request
ChosenAuto's current marketplace forms are not intended to collect Social Security numbers, driver's license numbers, bank-account information, or full credit reports.
Please do not submit sensitive financial or identity information through general ChosenAuto contact or vehicle-inquiry forms.
2. Financing Requests
ChosenAuto may allow shoppers to indicate interest in financing and provide basic information related to that interest.
ChosenAuto does not itself make lending or credit-approval decisions.
When available, shoppers may be directed to a participating dealership's or other provider's secure application experience to continue a financing application.
Information submitted directly through a third party's website or application is subject to that third party's own privacy practices and policies.
3. How We Use Information
We may use information collected through ChosenAuto to:
- Respond to inquiries
- Process vehicle-interest requests
- Help connect shoppers with participating dealerships
- Route applicable shopper requests
- Provide Find My Car functionality
- Support financing-interest requests
- Provide customer support
- Respond to dealership partnership inquiries
- Operate, secure, maintain and improve the marketplace
- Diagnose technical issues
- Prevent misuse, fraud or security problems
- Maintain business and operational records
- Comply with applicable legal obligations
4. Information Shared With Participating Dealerships
When you submit certain vehicle, Find My Car, or financing-related requests, relevant information may be shared with or delivered to a participating dealership so that the dealership can respond to your request.
The information shared may include information such as your:
- Name
- Contact information
- ZIP code
- Vehicle of interest
- Vehicle-shopping preferences
- Financing interest
- Trade-in interest
- Other information relevant to the request you submitted
Once information is received by a participating dealership, that dealership may process the information under its own privacy practices.
ChosenAuto does not control the independent privacy practices of participating dealerships.
General ChosenAuto company inquiries submitted through the Contact page are handled as ChosenAuto inquiries and are not automatically treated as dealership vehicle leads.
5. Service Providers
ChosenAuto may use third-party or infrastructure service providers to help operate the website and provide functions such as hosting, data storage, security, email delivery and other technical services.
These providers may process information as necessary to perform services for ChosenAuto.
6. Website and Technical Information
Like many websites, ChosenAuto and its service providers may process limited technical information needed to operate, secure and maintain the website, such as device, browser, request, security or diagnostic information.
If analytics, advertising pixels, or additional tracking technologies are introduced later, this Privacy Policy should be reviewed and updated as appropriate.
7. Data Retention
ChosenAuto may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, preventing abuse and complying with legal obligations.
Retention periods may vary depending on the type of information and why it was collected.
8. Data Security
ChosenAuto uses reasonable administrative and technical measures designed to protect information.
However, no website, transmission method or storage system can be guaranteed to be completely secure.
Users should avoid sending highly sensitive personal or financial information through general website forms unless a feature specifically requests it through an appropriate secure process.
9. Third-Party Websites
ChosenAuto may contain links to websites operated by participating dealerships or other third parties.
ChosenAuto is not responsible for the content, security or privacy practices of independently operated third-party websites.
Review the privacy policy of the applicable third party before providing information directly to that service.
10. Children's Privacy
ChosenAuto is intended for a general audience seeking automotive shopping information and services and is not directed to children under 13.
We do not knowingly seek to collect personal information from children under 13 through the marketplace.
11. Privacy Choices and Requests
You may contact ChosenAuto with questions or requests concerning personal information you have submitted through ChosenAuto.
Depending on where you live, applicable law may provide additional privacy rights.
To submit a privacy-related request, contact: chosenautohelp@yahoo.com
We may need to verify a request before taking action.
12. Changes to This Policy
ChosenAuto may update this Privacy Policy as the marketplace, technology, participating dealership network, or legal requirements change.
When the policy is updated, the "Last Updated" date should also be revised.
13. Contact
Questions about this Privacy Policy may be sent to:
ChosenAuto
Based in Ohio
Monday–Friday, 9:00 AM–5:00 PM ET
